OPTIONAL product ensures continuous peak performance beyond standard warranty time frame
Protect your investment with Terra’s extended warranty
Support available online or via phone, fast replacements
Terra's extended pass-through warranty ensures continuous optimal performance of Terra-manufactured pass-through components and accessories after the factory warranty has expired
Warranty includes parts for 3 years from the date of pass-through shipment
Warranty covers parts only of pass-through components and accessories, as determined by Terra, including interlocks, replacement doors, liftlatches, and hinges
Warranty does not cover damage resulting from accidents, malicious use, improper customer install, use of non-Terra replacement parts, alterations not approved by Terra and force majeure
Certain parts may be excluded
If service itemized on quote at zero quantity, price of service not included in quote total
On a tight schedule?Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*
FasTrak 24/7 provides a 24/7 commitment to meet the shipping date YOU specify, regardless of quoted lead times.
FasTrak 24/7 assigns a dedicated production team plus a dedicated senior expeditor working three shifts to meet your delivery specification.
FasTrak 24/7 guarantees* to meet the agreed-to specified ship date.
Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.
* Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.
